Privacy Policy

PRIVACY POLICY (GDPR)

Data Controller

The Data Controller is Novarec Srl, with registered office at Corso Umberto 121, Taormina, 98039, ME; Email: taorminaricamiveronica@gmail.com, or certified email: novarecsrl@legalmail.it.

1. Type of data collected

To complete your custom embroidery order, we collect the following data:

• Identification data: Name, surname, tax code, VAT number (if necessary for invoicing).

• Contact details: Email address, telephone number.

• Shipping information: Full delivery address.

• Personalization data: Texts, names or specific details that you provide us for the creation of the embroidery.

2. Purpose of the processing

Your data is used exclusively for:

1. Order fulfillment: Manage the production of the custom embroidery and its shipping.

2. Service Communications: Contact you if you have any questions about customization or delivery issues.

3. Tax obligations: Issuing receipts or invoices and keeping accounts.

3. Legal basis

The processing of your data is necessary for the execution of the sales contract to which you are a party (purchase of the customized product) and to comply with legal obligations.

4. Data retention

The data will be retained for the time necessary to process the order and delivery, and subsequently for the period required by tax and civil law. The customization details may be retained to facilitate your future orders, unless you request deletion.

5. Data recipients

Your data will not be sold to third parties. It will only be shared with parties necessary to process your order:

• Couriers and logistics companies (for the physical delivery of the package).

• Tax consultants (for accounting management).

• Payment platforms (for secure transaction).

6. Your rights

Under the GDPR (EU Regulation 2016/679), you have the right to:

• Access your data and request a copy.

• Request the correction of incorrect or incomplete data.

• Request the deletion of data ("right to be forgotten"), compatible with tax obligations.

• Object to processing for marketing purposes (if applicable).

To exercise these rights, you can send an email to: taorminaricamiveronica@gmail.com.

7. Data security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access or accidental loss.